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Customer Service Representative

Aston Carter

Posted Monday, July 17, 2023

Posting ID: JP-003907778

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Upland, CA
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We are looking for customer service-oriented individuals, who are self-starters and eager make a positive impact on their organization! If this sounds like you and you are looking to build out a career with one of the nation’s largest automotive dealers, this is the position for you!



·       Manage a large number of Inbound calls, in a timely matter, while delivering great customer service.

·       Assist scheduling customers with appointments for Airbag recalls and provide dealership information.

·       Capture concerns of the customer and properly document calls to create a case.

·       Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance.

·       Work fluidly with team for clear feedback and growth opportunities.



customer service, computer navigation, in-bound calls


Additional Skills & Qualifications:

Good decision-making skills - must be able to work independently with little supervision. Automotive or dealer experience is HUGE PLUS. Preferred but not required. Must have experience with Customer Service


Experience Level:

Entry Level

Contact Information

Recruiter: Gabrielle Peoples

Phone: +14806653679


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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