Job Description

We are looking for someone who has strong knowledge of working within a regulated environment to develop Technical Literature content that is patient-facing.  The ideal candidate will be able to work well in gathering data from SMEs (Regulatory, Marketing, Human Factors, Quality) and understand the critically of attention to detail and following processes and procedures.  Some understanding of CAPA and Audit processes is favorable as they impact the role, but this person will not likely drive these processes.

• Creates, develops, plans, writes, and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology.
• Conducts interviews with various users and technical staff to gather data for documentation.
• Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
• May document engineering processes and specifications.
• Recommends formats responsive to technical and customer requirements.
• Produces products that conform to the company documentation and quality assurance standards.

Top 3 things needed in a candidates experience:

1. Problem-solver & Positive attitude
2. Knowledge of authoring within a regulated environment (Medical Device/Pharma strongly preferred)
3. Ability to manage multiple projects and stakeholders

Top 3 Tasks or Responsibilities in scope for this role:

1. Working with SMEs to gather and develop content for Technical Literature
2. Working within a CCMS content management system for authoring
3. Working collaboratively to meet submission & launch deadlines with internal and external team

Education Required: Bachelor’s Degree

Years’ Experience Required: 4 years

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, Dental & Vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D
• Short and long-term disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program
• Company Paid Time off or State Sick Leave