M-F Customer Service Representative
Posting ID: JP-002283171
-Taking inbound calls from patients regarding: registering new patients, scheduling appointments, transferring calls to correct department, or coordinating communication between departments -Register and schedule new patients in electronic record system -Update patient account information
inbound call, medical, customer support, Call Center, Inbound Calls, Customer Service, Contact Center, Microsoft Office
Top Skills Details:
inbound call,medical,customer support
Additional Skills & Qualifications:
MUST HAVE: -At least 1 year of call center or administrative experience (open to industry) - MUST be in the last 18 months -Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision -Must be able to work in a fast-paced environment and take appropriate action -Must have technical abilities (i.e. toggle screens, use dual monitors, turn on computer, etc.) -Someone who is empathetic and patient with patients (someone who wants to help people who are in an uncertain time) -Type 40 wpm - HS diploma or GED required NICE TO HAVE: -Previous healthcare experience preferred, but not required
About Aston Carter:
Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072