Posting ID: JP-002660464
A leading DoD Prime is looking to add a skilled System Administrator to their team, contributing to a large scale project to support the Defense industry!
********************Please only apply if you have an active clearance**************************************
Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Master's degree. Considered career, or journey, level. Considered experienced, but still a learner. Will also consider new college grads with appropriate degree and clearance. Candidate must meet minimum requirements of DOD 8570 IAT II certification with any of the following certifications (Security +, CCNA Security, CySA+, GICSP, GSEC, SSCP).
Technical Skill Required:
*****MUST have an ACTIVE SECRET CLEARANCE***** Help Desk Administrator with Current DoD 8570 IAT II Certificate Strong technical skills in the following are required: - Provide fast and efficient resolution to a wide variety of customer computer and network problems on both Windows and Linux platforms - Must be able to troubleshoot and resolve customer workstation issues in a Microsoft Windows and Linux hardware environment - Ability to troubleshoot and repair minor network issues in a Cisco environment - Refer complex issues to system administrators - Resolve user application questions - Resolve user network resource application questions - Use network management tools for problem identification and resolution - Troubleshoot and repair network printers - Effective customer skills Logistics and Lab Support for the IT Product Team: - Proficiency with MS Office Products, (e.g., Word, Excel, PowerPoint, Project, Visio). - IT asset management, supporting hardware moves and logistics - Understanding of material procurement processes as well as hardware maintenance agreements and software licensing. - Experience with Bill of Material (BOM) generation, proposal work, pricing and material management. - Experience with Rack Elevation Drawings and Network Diagrams is a plus. Must have experience working in a fast paced systems development environment with dynamic tasking and constantly changing priorities. Must have work experience that required attention to detail. Experience working in DoD classified environments is a must. Experience providing administrative support for COTS hardware and software products a plus.
Number Of Year Required:
This position provides technical help desk and lab support for the software development and ancillary laboratory environments supporting a leading DoD program. The position includes the following responsibilities: - Initiate, track, and conclude all actions in FootPrints (Help Desk ticketing system) - Track replenishment efforts and status in AmTrack - Assign ticket numbers for outages in FootPrints - Review status and update open tickets - Verify closure status with customer - Generate monthly, quarterly, and semi-annual performance statistics - Coordinate and participate in installation and renovation projects - Perform other duties as required to support high level system administrators, cyber system administrators in the management of information technology infrastructure. -Asset management activities as assigned by the IT Lab Support Engineer -Procurement tracking, license management, material execution plans (spending plan) -Executing bill of materials associated with contract proposal -Perform other IT activities that include, but are not limited to: a) Software license tracking (COTS products), b) Software and Hardware maintenance tracking, c) working directly with COTS vendors, d) update and maintenance of process documentation, e) and various other administrative IT duties as assigned. - Adhere to and update documentation, to include VISIO Drawings - This position will interface with program Material Sustainment Engineers and Cost Account Managers.
Must be an adept problem solver and ability to work well with team members in a fast paced environment - Experience with Microsoft Products (Excel, Word, SharePoint, etc) - Use of Atlassian tools such as Confluence and Jira. - Understanding of the Agile processes
Help desk support, Troubleshooting, Linux, windows, Installation, configurations, Active directory, scanning
Top Skills Details:
Help desk support, Troubleshooting, Linux, windows
Additional Skills & Qualifications:
processing high volume tickets, troubleshooting errors, deploying and setting up computers. installing applications, cyber tools knowledge, ACAS scanning
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072