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Order Entry Representative
Posted Thursday, July 13, 2023
Posting ID: JP-003902849
Aston Carter is hiring an Order Entry CSR in the Englewood Colorado area!
Benefits of the company
-Paid time off
-Inclusive and growth oriented environment
-Handling inquiries from customers regarding orders, product information, troubleshooting and warranty issues regarding fire pits.
-Will be taking inquiries in the form of phone, text, email or chat.
-Responsible for resolving questions about product specifics, pricing, orders, etc.
-Could also facilitate design and custom requests, as well as generating quotes and providing dealer information to customers.
-Entering orders through ERP system.
-Organize returns - this involves documenting, check-in, categorizing, and processing these.
Skills & Qualifications
-Ability to maintain a positive, empathetic, and professional attitude
-Ability to multi-task, prioritize workload and manage time independently
-Excellent verbal and written communication
-Strong data entry skills - detailed and accurate
-Proficiency in MS Office (Excel, Word, PowerPoint, Outlook and Teams)
-1-2 years of customer service or order entry experience (i.e. call center, front desk, barista, teller, etc.)
-Previous order entry experience
-Experience in EPICOR (ERP system)
-Knowledge of QuickBooks
-Knowledge of Gas, Plumbing or Outdoor Appliances Products
Please apply directly with an updated resume!
Recruiter: Jack Browne