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Order Entry Representative

Aston Carter

Posted Thursday, July 13, 2023

Posting ID: JP-003902849

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Englewood, CO
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Aston Carter is hiring an Order Entry CSR in the Englewood Colorado area!

Benefits of the company


-Dental insurance

-Health insurance

-Paid time off

-Vision insurance

-Inclusive and growth oriented environment

Job Description

-Handling inquiries from customers regarding orders, product information, troubleshooting and warranty issues regarding fire pits.

-Will be taking inquiries in the form of phone, text, email or chat.

-Responsible for resolving questions about product specifics, pricing, orders, etc.

-Could also facilitate design and custom requests, as well as generating quotes and providing dealer information to customers.

-Entering orders through ERP system.

-Organize returns - this involves documenting, check-in, categorizing, and processing these.

Skills & Qualifications

-Ability to maintain a positive, empathetic, and professional attitude

-Ability to multi-task, prioritize workload and manage time independently

-Excellent verbal and written communication

-Strong data entry skills - detailed and accurate

-Proficiency in MS Office (Excel, Word, PowerPoint, Outlook and Teams)

-1-2 years of customer service or order entry experience (i.e. call center, front desk, barista, teller, etc.)

Additional Qualifications

-Previous order entry experience

-Experience in EPICOR (ERP system)

-Knowledge of QuickBooks

-Knowledge of Gas, Plumbing or Outdoor Appliances Products

Please apply directly with an updated resume!

Contact Information

Recruiter: Jack Browne


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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