CareerCircle
Job Search & More
Overnight Customer Service Team Lead
Aston Carter
Posted Saturday, July 8, 2023
Posting ID: JP-003891823
Lafayette, CO
Share:
Industry: Hospital & Healthcare
Employment Type: Contract-to-hire (4 months)
Responsibilities:
- Will be responsible for employee schedules and leading CSRs on the overnight shift
- Taking inbound calls from patients from the hospital or medical centers attached to the hospital
- Handling operator calls for switchboard, call for emergencies (security, weather, etc.), and taking after hours for doctor groups
- Will be placing outbound calls (general discharge, general observation, and stroke calls)
- Cannot give any advice over the phones when talking to individuals
Shift: Every other Wednesday (Overtime - Time and a half) and every Thursday-Saturday 6 PM to 6 AM
Skills:
- 1 year of leadership in a Customer Service environment
- Retail
- Call center
Experience Level:
Entry Level
Contact Information
Email: sfryson@astoncarter.com
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Sitecall center
csr
customer service