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Customer Service Specialist

Aston Carter

Posted Sunday, July 9, 2023

Posting ID: JP-003892406

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Littleton, CO
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Aston Carter is hiring Customer Service Specialist in the Littleton Colorado Area!

Benefits of the Role

  • Work life balance
  • Fast paced environment
  • Great company culture

Job Description

  • Will be handling about 25-30 phone calls per day from customers regarding pricing/discounts, requests for quotes, and shipping time updates
  • Will also be responsive for managing inbox of requests from customers
  • Will be fielding phone calls from distributors asking for lead time updates
  • Will utilize ERP system, Excel, and Teams daily for pricing/discounts, and locating shipping information
  • Responsible for communicating with Ops team to collect additional information to provide to customers
  • May be dealing with upset customers at times

Additional Skills & Qualifications

  • 2-3+ years of recent experience in an office-based customer service role
  • Experience dealing with upset customers
  • Experience utilizing ERP systems
  • Ability to time manage and having to prioritize tasks quickly and efficiently
  • Someone who thrives in and wants to work in a fast-paced environment
  • Critical thinking, problem solving, listening skills, multi-tasking skills, and ability to work well with others required
  • Proficiency within Microsoft Office products such as Excel, and Teams
  • Experience working in a customer service role within the manufacturing/industrial market is highly preferred

Thank you for your time and please apply directly with an updated resume!

Contact Information

Recruiter: Jack Browne


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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administrative support
customer service
data entry
erp system
microsoft office
office customer service