Job Title: Telemarketer

Job Description

Responsibilities:

• Develop a weekly call schedule in support of marketing campaigns utilizing provided lead lists.

• Introduce the company, its products, and services to prospective customers by telephone and email.

• Reestablish relationships with existing accounts that have limited or no activity through outcall initiatives.

• Interpret individual situations and take appropriate action based on customer needs.

• Inform designated sales personnel of possible leads, potential orders, and other relevant information.

• Document call logs in a spreadsheet or the customer computer database and related records for individual accounts.

Hard Skills

• High school diploma or equivalent strongly preferred
• Experience directly related to the duties of the position or customer service
• Effective verbal communication skills
• Ability to perform basic mathematical functions
• Working knowledge of Microsoft Office applications

Soft Skills

• Articulate, professional, and ability to speak clearly
• Very high level of attention to detail
• Ability to work independently
• Organized, analytical, and strong problem-solving skills