Event Planner
Aston Carter
Posted Monday, May 15, 2023
Posting ID: JP-003776989
Washington D.C., DC
Aston Carter is hiring an Event Planner to join one of our top financial clients in Washington D.C.
Location: 100% on-site, Washington, D.C.
Duration: 10 week contract
Description:
- Coordinate meetings and events within designated center.
- Work with internal partners in catering, audio visual and facilities to meet the clients expectations.
- Meet and greet each client daily, provide personalized high touch customer service * Adhere to standards of operations established for Conference Center*
- Handle day to day challenges clients present while driving towards a solution * Ensure maximum utilization of space to achieve yearly utilization goals*
- Maintain a professional, flexible, can-do level of service * Participate in daily operations meeting as well as weekly review*
- Execute call/meeting, and post conference call/meeting when applicable* Manage space issues, escalate unresolved issues to lead planner, manager*
- Cover reception desk essential functions; answering telephone calls, returning emails promptly*
- Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports* Strong communicator that is able to manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience*
- Firm understanding of the business guidelines for allocating space* Prioritize new meeting room reservations from online booking tools*
- Ensure customers are contacted in a timely manner and are updated regarding the status of their request and offered available options
Additional Skills & Qualifications:
- Ability to plan events that can range from 10 to 500 people, with various degrees of complexity. Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile).
- Ability to lead team working on an event and direct many facets at one time.
- Provide strategic input and recommendations to business group on event development.
Qualified candidates apply online!