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Tour Guide


Posted Monday, May 15, 2023

Posting ID: 23070478-en-us_crt:1684166518751

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St Petersburg, FL
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Job Number 23070478
Job Category Sales & Marketing
Location The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


Generate maximum sales efficiencies while maintaining a professional and personal image, upholding the organization's standards of integrity, quality and service to customers. Responsible for representing the organization as a Total Quality Sales Professional and maximizing sales efficiencies. Utilize various methods to generate leads, including owner-related referrals, self-generated, and point of sale. Must treat all guests with the utmost respect and courtesy. Previous experience in Vacation Ownership preferred. Excellent leadership, communication, and interpersonal skills are required.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

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