Patient Scheduler - On Site

Description:

Responsible for answering calls from patients to scheduling appointments for multi-provider primary care practice. Schedules patients in the correct office with the proper physician. Phone calls directed to proper area, if applicable Conversations documented in patient medical records Updates Patient information in EMR Collects insurance information and updates personal data in patient EMR file Respects and maintains privacy and dignity of patients to assure client confidentiality at all times Understands and follows the Code of Conduct and HIPPA guidelines

Skills:

medical terminology, health care, patient scheduling, Schedule appointments, Patient registration, Customer service, Call center, Inbound call, Inbound customer service, Inbound and outbound calls, Customer service oriented

Top Skills Details:

medical terminology,health care

Additional Skills & Qualifications:

Must have experience working on the phones and taking inbound calls at a high volume. Healthcare experience is not required for this specific openings but is a plus!

Experience Level:

Entry Level