Bi-Lingual Customer Service Rep English / Spanish - JACKSONVILLE, Florida | CareerCircle
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Bi-Lingual Customer Service Rep English / Spanish

Aston Carter

02/22/2022

Posting ID: JP-002662515

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JACKSONVILLE, Florida
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Description:

The bilingual Spanish customer service rep will provide assistance to KLS Martin customers and sales force by working independently and as part of a team to ensure that all request received are processed accurately within the quickest possible turnaround time. The customer service rep will ensure the highest level of customer service is provided to their clients at all times. Test the JD: - Process several types of request over the phone - Provide guidance to ensure customers issues are resolved - Navigate multiple systems in excel, word, and outlook - Conduct research on orders and follow up from customers -sales/order history reports

Skills:

Customer Service, Call Center, Order Entry, Outbound calls, bilingual

Top Skills Details:

Customer Service, Call Center, Order Entry, Outbound calls

Additional Skills & Qualifications:

- ability to speak Spanish and English fluently - 2+ years of customer service experience - Experienced with working directly with vendors - Experience working in excel and word - Client first attitude with the ability to multi-task.

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Ignacio Ramirez

Phone: +19045275603

Email: iramirez@astoncarter.com

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