Customer Service Representative: ***$19.50/hr***
Posting ID: JP-002660518
This role is responsible for handling both inbound and outbound calls from borrowers about the status of their mortgage loan. The updates will stem from the start of the loan to closing. The representative may also need to follow up with any missing items and reach out to the title companies.
Customer service, customer service call center, mortgage, customer service skills, data entry, inbound call, outbound calls, call center, call center environment
Additional Skills & Qualifications:
-At least one year of call center experience
-Passion for helping others
-Someone who understands that they will be held to various metrics and at least 50 calls a day
-Will be required to make determinations of what is missing from documents and reaching out to the borrower when necessary
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email email@example.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Benton Mason