Patient Support Specialist

My client, a reputable healthcare company in Atlanta, GA is hiring for a Patient Support Specialist with competitive pay and growth opportunity!

Job Description:

• Handling inbound calls 95% of the time - answering inquiries or transferring due to the mainline having limited prompts & about 30% of the calls are scheduling. Handling outbound calls 5% of the time for follow up with patients.
• They use an appointment scheduling software called Dash which overlays their EMR (NexGen) to help with scheduling.
• Team Leads handle most of the rescheduling.
• They will be routed calls from each of the 31 different offices to schedule for 5 different regions of Georgia: Northern, Southern, Northwestern, Decatur, Gwinnett, Pediatrics.

Qualifications to Apply:

• Healthcare or medical experience ideal to help understand terminology used
• Medical Billing or Coding Certification will allow them to move into the Revenue Cycle Department long-term
• LPN, CNA, RN will allow them to move into clinical opportunities

APPLY NOW!!!!