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Entry Level Remote Customer Service Representative

Aston Carter

Posted Monday, July 17, 2023

Posting ID: JP-003910851

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Atlanta, GA
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  • Pay: $14.50hr; $15.50 for bilingual (opportunity for monthly bonuses plus overtime)
  • Industry: Customer Service
  • Employment Type: long term, open ended contract
  • Location: 100% remote; equipment provided by the client after the first 3 weeks of training. (must provide own equipment in the beginning with working camera)

Necessary Experience/Skills:

  • High level food service/retail background required. RECENT work history - no large gaps in their tenure or recent history
  • Must be able to provide their own computer/laptop with working camera for the first 3 weeks of training
  • Must have high speed reliable Internet (35 Download speed or better)
  • MUST not have any requested time off including Doctor Appointments during the 3 weeks of training
  • Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)

A Day in the Role:

  • Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility
  • Walking consumers through how to create accounts
  • Resetting passwords
  • Uploading documents while answering calls from consumers
  • Updating billing and payment preferences
  • Describing benefits and coverages to customers

Next Steps: 

  • The Aston Carter recruiting team will be reaching out to discuss next steps within a couple of business days

Contact Information

Recruiter: Dalton Hudec

Phone: +16235181365


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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