Remote Customer Service Representative

Description:

• -Deliver the highest level of customer service experience
• -Answer customer calls
• - Reset Passwords
• - Assist with creating accounts
• - Uploading documents
• - Answering general questions
• -Engage with customers over the phone and reply to online chat inquiries
• -Help customers manage their accounts
• -Verify eligibility for coverages/review healthcare options etc.

Additional Skills & Qualifications:

• - Must be able to provide your own computer/laptop with working camera for the first 3 weeks of training.
• - After, customer service at a high level, and call center is preferred but they are open to a PROFESSIONAL retail/food service background
• - High level food service/retail background required. RECENT work history - no large gaps in their tenure or recent history.
• - Must have high speed reliable Internet (35 Download speed or better)
• -MUST not have any requested time off including Doctor Appointments during the 3 weeks of training.
• - Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)

Please apply with an updated resume.