Work From Home Customer Care Specialist

Remote - Work From Home Customer Care Specialists - Immediate Start Dates

Pay: $14- $16 per hour

Description:

-Interact directly with customers via phone, text, chat and email to accomplish business objectives

-Understand company's scope: value proposition, operational processes and growth potential. Ability to explain these items appropriately and articulately as needed

-Utilize company's proprietary technology to connect members with our nationwide partner network

-Answer calls to assist customers with order fulfillment and service execution

-Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions

-Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames

-Thinking outside of the box to solve all customer issues that may arise through unprecedented customer service

Skills:

technical skills, call center experience, Inbound call, Data entry, Customer service, Customer support, Customer service oriented, Retail, multi tasking, flexibility

Top Skills Details:

technical skills,call center experience,Inbound call,Data entry,Customer service

Additional Skills & Qualifications:

Empathy is very important, multitasking, attendance/flexibility, attention to detail TIME ZONES. Must reside in NV, AZ, UT, TX, AL, GA (smaller cities in Texas, no Dallas/Austin/Houston)

State/Location they are sitting in, must be added to the top of their resume for interview scheduling purposes. Typing test: 30-35 wpm is a good typing score

Experience Level:

Entry Level