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Work From Home Customer Care Specialist

Aston Carter

Posted Friday, July 14, 2023

Posting ID: JP-003906750

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Augusta, GA
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Remote - Work From Home Customer Care Specialists - Immediate Start Dates

Pay: $14- $16 per hour


-Interact directly with customers via phone, text, chat and email to accomplish business objectives

-Understand company's scope: value proposition, operational processes and growth potential. Ability to explain these items appropriately and articulately as needed

-Utilize company's proprietary technology to connect members with our nationwide partner network

-Answer calls to assist customers with order fulfillment and service execution

-Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions

-Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames

-Thinking outside of the box to solve all customer issues that may arise through unprecedented customer service


technical skills, call center experience, Inbound call, Data entry, Customer service, Customer support, Customer service oriented, Retail, multi tasking, flexibility

Top Skills Details:

technical skills,call center experience,Inbound call,Data entry,Customer service

Additional Skills & Qualifications:

Empathy is very important, multitasking, attendance/flexibility, attention to detail TIME ZONES. Must reside in NV, AZ, UT, TX, AL, GA (smaller cities in Texas, no Dallas/Austin/Houston)

State/Location they are sitting in, must be added to the top of their resume for interview scheduling purposes. Typing test: 30-35 wpm is a good typing score

Experience Level:

Entry Level

Contact Information

Recruiter: Rakesia Johnson

Phone: +19095793725


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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customer service oriented
customer service
customer support
data entry
inbound call
multi tasking
call center experience
technical skills