Triage Registered Nurse

Description:

Responsibilities:

• Determines, develops and implements a plan of care based on accurate and comprehensive assessment of the member’s needs through telephonic triaging.

• Adhere to established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case.

• Works with complex cases, promotes the delivery of quality; cost-effective health care services based on medical necessity and contractual benefits.

• Provides guidance to the provider network.

• Sets up appointments, follow up appointments, track down labs, etc.

• Coordinates follow ups, referrals.

• 15-30 calls for triaging each day

• Manage diabetes education

• Working with Medicaid patients

• Team Atmosphere

Skills:

Patient education, Appointment scheduling, Electronic health record, Patient care, Medical, Telehealth, Triage, Epic, Typing, Scribe, RN

Top Skills Details:

Patient education, Appointment scheduling, Electronic health record, Patient care, Medical, Telehealth, Triage

Additional Skills & Qualifications:

triaging urgent phone calls, establishing relationship with patients and family members, and acting as a nurse resource