RSUS Technicial Administrator

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview
Our customers are public safety agencies, governments and military organizations who use our mission critical communications systems. The Security Update Service team, part of the Motorola Solutions cybersecurity services organization, protects mission critical systems by ensuring security updates are verified, tested, and installed.


Job Description

As a remote security update service technical administrator, you will be responsible for administering and supporting the application of monthly and quarterly operating system security patch updates to mission critical systems and ensuring they are protected from cyber threats. This position will follow documented processes to ensure that critical infrastructure is returned to service as soon as possible in a timely manner.

Responsibilities

• Provide initial analysis of issues identified during the patching lifecycle
• Work directly with various support teams to provide insight into patching information, identified concerns, and more
• Manage tickets associated with the patching approval and other processes
• Perform preventative maintenance checks to ensure proper system operation
• Provide early notification of potential concerns and recommended solutions
• Verify and apply security patches and updates for Windows and Linux based operating systems, VMware solutions, and other technologies
• Hands on experience with Windows and/or Linux operating systems
• High level knowledge of networking concepts (i.e. network devices, IP addresses, ports, and protocols)
• High level knowledge of virtualization concepts (VMWare ESXI)

#LI-MM4

#LI-ONSITE


Basic Requirements

• At least a High School Diploma or GED
• 2+ years of experience performing troubleshooting, break fix, or technical support on Windows or Linux operating systems

Travel Requirements
None


Relocation Provided
None


Position Type
Experienced


Referral Payment Plan
Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .