Emergency Department Registration

What will I be doing in the role?

•Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.

•Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.

•Interpret physician orders for appropriate testing or admission criteria.

•Coordinate patient admission needs and beds assignment to facilitate timely patient placement.

•Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment.

•Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.

•Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas.

•Prepare documents for imaging/scanning into electronic patient record.

•Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly

signed and witnessed as required.

•Assemble and disassemble patient charts or departmental documents according to department policy.

•Copying and or faxing documents to ancillary areas or physician offices.

•Maintain inventory control of forms and paper supplies needed in area.

•Assist with all possible account resolutions pertaining to patient balances

Shifts:

M-F 2:30PM - 11PM (2nd Shift) (Rotating Weekends)

OR

M-F 10:30PM - 7AM (Overnights) (Rotating Weekends)

What are the qualifications?

Registration

Customer Service

Patient Check-in

Insurance Verification