ENTRY LEVEL Patient Access Specialist
Posting ID: JP-002659060
The Patient Access Specialist provides convenient access to services for patients and minimizes financial risk to the organization.
-Schedule and pre-registering patients for their upcoming service at Northwestern Medicine
-Promote accuracy and timeliness of data processing and maintains customer services objectives
-Scheduling the patient, updating insurance and demographic information, - -- Verify the authorization initiated by the physician’s office, and financial account processes
-Educate patients regarding policies, procedures, expectations and financial responsibilities.
-Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine. Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
-Correctly identifies and collects patient demographic information in accordance with organization standards.
-Interacts with various hospital departments and physician’s offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
-Reaches out to patients to schedule an appointment as defined.
-Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails
-Informs patients of any issues with securing the financial account for their encounter
-Completes out-of-pocket estimations as requested by patients
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Alexis Lowenbein