Director of Engineering, Integration Services - NAIC2

• Promote World Wide Technology Core Values and Corporate Goals
• Lead a team of approximately 85 Engineering resources responsible for:
• Software Engineering and Automation Services
• Creation and refinement of Standard Operating Procedures
• Advanced Infrastructure and OS Support
• Internal and External customer design-build engineering
• Delivering Operational Excellence through:
• Strong continuous improvement initiatives
• Effective processes, improved workflow design, and Lean initiatives
• KPI management and improvements
• Strategically resolve complex or unusual problems escalated to this level; guide teams
  across multiple disciplines to implement effective resolutions
• Develop and maintain the ongoing collaborative relationship with the Sales Engineering,
  Material Operations, Logistics, Professional Services, and Program Management teams
• Create and organize standardization across all programs and integration operations
• Drive consistent product quality through the following:
• Standardized manufacturing processes, including workmanship and quality
  standards.
• A rigorous approach to process discipline, trend analysis, and root cause corrective
  action
• Adherence to industry best practices regarding infrastructure design, automation services,
  and low-voltage cabling
• Play a lead role in conjunction with business stakeholders and other operations leaders to
  establish our engineering development roadmap
• Responsible for developing a succession plan to ensure business and personnel success.
• Develops personnel by educating, inspiring, and leading by example
• Continue building a strong culture of high-quality engineering practices, continuous
  learning, and interdepartmental alignment

• Minimum of seven years of management experience leading IT Infrastructure and
  Engineering Teams
• Strong experience managing technical projects and infrastructure design-build solutions in a
  variable work environment
• Proficiency in providing customer service, including senior-level customer and
  interdepartmental interactions
• KPI and Metric development and attainment
• Proficiency in understanding and managing technical and engineering resources
• Experience and knowledge with Software Automation/Engineering, IT Infrastructure, Low
  Voltage cabling, SOP development, and Data Center Environments
• Experience managing multiple concurrent projects
• Experience in Lean/Six Sigma manufacturing operations
• Excellent leadership, communication, and administrative skills
• High level of problem-resolution ability and visionary management skills
• Proficient in the use of Office Tools
• The ideal candidate is an innovative, passionate technologist who strives in an environment of
  continuous growth and development. Someone who has a passion for people leadership and
  developing high-performance teams.
• The job will require a leader to divide their time between growing their team, understanding
  their stakeholders, aligning interdepartmental goals, and providing technical oversight and
  direction for the team.
• The ideal candidate will be comfortable working with senior
  management across infrastructure, development, and supply chain organizations and is not
  afraid of driving broader organizational change.

• Hybrid onsite/remote work environment.
• In addition, WWT Global Supply Chain Operations ensures a work environment of humility,
  passion, emotional intelligence, and flexibility. All employees are expected to help foster this
  work experience in the following ways:

• Ability to give and receive Coaching. A central part of living our core values is our safe,
  timely, and direct coaching environment. We require and coach our employees on
  providing constructive and critical coaching to their peers, reports, and leadership. This can
  take on many forms; written, verbal, in a group setting, and one-on-one, and can involve
  topics ranging from job performance and leadership effectiveness to root cause analysis,
  communication, and integrity. While not always comfortable, we see the ability to give and
  receive coaching in a safe environment as a job requirement common across all practices
  and roles and a vital aspect of our culture and continuous improvement.
• Possesses a high level of Integrity. Acts ethically and is above reproach. Builds trust
  through honesty, reliability, and authenticity. Possesses a strong concern for the needs
  of their colleagues. Takes tough principled stands even if they are unpopular. Meets
  commitments and keeps promises.
• Demonstrates Self-control. Manages their impulsive feelings and distressing emotions
  and operates without any personal agenda. Stays composed, positive and unflappable even
  in trying moments. Thinks clearly and stays composed and focused under pressure.
• Must be Flexible. Smoothly handles multiple demands, shifting priorities, and rapid
  change. Can work collaboratively to get things done. Proactively seeks the advice and
  suggestions of peers, subordinates, and superiors. Adapts strategies and tactics to fit fluid
  circumstances. Is flexible in how they see events.
• Is Optimistic. Demonstrates a positive mental attitude. Persists in seeking goals despite
  obstacles and setbacks. Operates from a hope of success rather than a fear of failure. Sees
  setbacks as due to manageable circumstances rather than a personal flaw.
• Continuously Develops Others. Committed to the continuous process of education and
  development of self and colleagues. Acknowledges people's strengths and
  accomplishments. Offers valuable feedback and helps to identify others' needs for future
  growth and improvement. Mentors and gives timely coaching that fosters an individual's
  skills.
• Able to Intuitively Understand the way people think and work. Understands the forces
  that shape the views and actions of clients, customers, or competitors. Accurately reads an
  organizational and external reality.
• Models Leadership qualities. Articulates and arouses enthusiasm for a shared vision
  and mission. Leads by example.
• Is a catalyst for Change. Recognizes the need for change and removes
  barriers. Challenges the status quo to acknowledge the need for change. Champions the
  change and enlists others in its pursuit.
• Fosters Excellence in Communication. Is effective in give-and-take, registering
  emotional cues in attuning their message. Deals with complex issues
  straightforwardly. Listens well; seeks mutual understanding and welcomes the sharing of
  information fully. Fosters open communication and stays receptive to bad news as well as
  good.

Job Number: #22-2407

Posting Locations:

Edwardsville, Illinois