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Inbound Customer Service 20/hr
Aston Carter
Posted Thursday, July 6, 2023
Posting ID: JP-003886976
Palatine, IL
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Hours:
Monday through Friday
7am-3:30PM
Description:
-Answer inbound calls from customers (5 to 10 calls an hour)
-Transfer calls to correct support representative as appropriate
-Create a case within salesforce.com for each customer calling in or emailing
-Answer emails from customers and create a case for each email
-Determine which department and support team would be best for customers question
-Help with other customer service tasks as needed
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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