Hybrid Partially Remote Customer Service Representative - Plainfield, Illinois | CareerCircle
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Hybrid Partially Remote Customer Service Representative

Aston Carter

12/17/2021

Posting ID: JP-002523815

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Plainfield, Illinois
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Description:

Contractor will be taking a majority inbound calls and setting them up for services

• 20 calls/day = slow season

-up to 100 calls/day during busy season

-calls = service calls or sales calls

-perform outbound calls to verify payment or follow up on leads

• People are very receptive, just calling to confirm pricing and tell them about options, and potentially set a date for service

• They will NOT be cold calling customers, but will be upselling when the opportunity presents itself.

• Does get very busy at time, need to be able to multitask (ie. finishing up sales, checking voicemails on calls missed)

• Candidates will be using multiple computer screens there must be comfortable using computers

Qualifications:

1+ of call center experience

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Alexis Lowenbein

Phone: +13126013560

Email: alowenbein@astoncarter.com

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