Customer Service Representative

Description:

Seeking someone organized, dependable, detail-oriented, and capable of speedy and accurate data entry and great customer service!

-Assisting customers via phone and email

-Following data program techniques and procedures to maintain data entry requirements

-Gathering, sorting, and prioritizing data for computer entry

-Continuing operations in accordance with policies and procedures; communicating needed changes

-Supporting the company in data entry and other administrative tasks

-Able to work independently with a minimal amount of oversight

-Highly organized and self-motivated

-Strong communication skills and able to receive criticism well

-Excellent computer skills

-Good understanding of Computer Data Entry

-Numeric data entry experience highly preferred

-Solid understanding of Microsoft Excel

-Bilingual in Spanish and English is a plus

Skills:

customer service, Sales support, Order entry, data entry, inbound call, microsoft office, microsoft excel, erp system, crm system, Customer support, bilingual, Administration, Call center, Sales, Service, Support, Account management, Order processing, administrative support, customer service oriented, customer relations

Top Skills Details:

customer service,Sales support,Order entry,data entry,inbound call,microsoft office,microsoft excel,erp system,crm system,Customer support,bilingual

Additional Skills & Qualifications:

Must Have:

-1-2 years experience in a professional CS office setting. (manufacturing customer service preferred)

-Basic Excel (data entry, formulas, shortcuts)

-ERP

-Data Entry/Admin Experience

Nice to have:

-Associates or Bachelors degree

-Bilingual English and Spanish

-advanced Excel (Vlookups, pivot tables, merge)

-10 Key

Soft skills:

- Team player and positive attitude

- Detail Oriented

- Possess strong verbal and written and communication skills

- Possess high creative reasoning and attention to detail abilities.

- Strong follow up skills

- Self Driven

- Team Player

- Ability to be a self-starter and work independently without direct supervision

- Possess strong problem solving and organizational skills

Experience Level:

Intermediate Level