Collections Coordinator

Collections Coordinator Opportunity at Established, Reputable Company

Seeking a Customer Service Representative with Collections, Accounts Receivable Experience

Competitive Salary & Benefits!

Location: Wheeling, IL

Schedule: Monday - Friday, 8:00 AM to 4:00 PM CST

Compensation: $24.00-$31.00/hour

Description:

The role of the collections coordinator is responsible for entry-level collections and customer service support. This person will work with both the collections team and the customer service team to assist customers with account information related to past due invoices and payments. This person can expect to get cross trained in different duties to help become more well rounded within the department. This person will communicate with customers via phone and email.

Major responsibilities will include the following:

- Make outbound calls and emails on past due accounts

- Support Customer Service Department with customer account inquiries.

- Review customer service team orders for invoices

- Research customer accounts for adjustments as needed or send new invoices

- Review customer payments to process those to their accounts

- Additional tasks/duties as assigned by management.

Required Skills:

Collections (B2B preferred)

Customer service

Accounts receivable

Aging report

Collections credit

Microsoft Excel

Invoicing

Additional Skills & Qualifications:

Top 3 Must Haves:

1. Basic Microsoft Excel Skills

2. 2+ years of experience from within AR/Collections B2B

3. Customer Service skills

Nice Haves:

- Manufacturing Industry

Soft Skills:

a. Team Player

b. Time management

c. Attention to details

d. Ability to work harmoniously in a team environment

e. Effective written and oral communication skills

Experience Level:

Entry Level