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Sales Support Specialist

Aston Carter

Posted Wednesday, July 5, 2023

Posting ID: JP-003883219

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Wheeling, IL
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Essential Job Functions and Responsibilities:

- Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin, and sales.

- Handles customer requests including quotes, orders, follow-up, and delivery information.

- Solves various customer matters, issues credits, debits, and authorizes return goods.

- Communicates customer requirements to Operations & Engineering.

- Monitors price inventory agreements.

- Supports members of the outside sales team.

- Works well in a team environment to solve customer issues.

- Communicates issues and problems with management in a timely manner.

- Maintains superb attention to detail.

- Maintains detailed documentation to support decisions and ensure continuity of service.

- The volume of orders: ranges from 50-75 larger orders with multiple line items

- Working on the Power Transmission Team – International and Domestic Clients.

Additional Skills & Qualifications:

-2 years of manufacturing sales support or manufacturing customer service

- Product Knowledge

- Microsoft Office Suite

- Order Entry

Contact Information

Recruiter: James Kristof

Phone: (773) 632-2317


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
customer service
data entry
microsoft excel
microsoft office
order entry
sales support