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Customer Service Representative
Aston Carter
Posted Monday, July 10, 2023
Posting ID: JP-003895703
WHEELING, IL
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Description:
-Answer high volume of inbound calls from customers
-Transfer calls to correct support representative
-Create a case within salesforce.com for each customer calling in or emailing
-Answer emails from customers and create a case for each email
-Determine which department and support team would be best for customers question
-Help with other customer service tasks as needed
Additional Skills & Qualifications:
- Inbound customer service experience
- Excellent computer skills
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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