Job Title: Billing Specialist

Job Description

The Billing Specialist will provide administrative and clerical support by billing all transactions required, specifically creating invoices and issuing them to clients. This role involves data entry, certifying the accuracy of invoices, issuing billing adjustments, processing past due invoices, and interfacing with customer service on customer inquiries according to established policies and procedures in an efficient, timely, and accurate manner. This position is located in the Indianapolis, IN area.

Responsibilities

• Process all billing transactions using company portals.
• Produce billing reminders and communicate with customers.
• Communicate with the accounting department to address billing adjustments.
• Assist in resolving collections by coordinating contact with the collections department.
• Protect the organization’s value by keeping information confidential.

Essential Skills

• 3-5 years of prior billing specialist experience.
• Intermediate Excel experience with Vlookups and Pivot Tables (within the last 2 years).
• Experience handling 200+ daily invoices in most recent position.

Additional Skills & Qualifications

• Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs.
• Knowledge of basic accounting principles.
• Excellent data entry skills.
• Effective organizational, communication, and time management skills.
• Ability to work independently or as a team member.
• Excellent customer service.

Work Environment

This will be a hybrid position. Monday and Friday are remote days, while Tuesday to Thursday are in-office days.