Collections Specialist

Description:

• Managing a portfolio of customers based on a geographical region ensuring customers pay on time
• Analyzing and assessing the creditworthiness of account/client using external credit risk management tools/reports
• Supporting the collection efforts/calls for accounts receivable portfolio
• Documenting daily collections activity
• Researching account disputes and billing discrepancies
• Performing account/payment reconciliations
• Responding to credit inquiries from external and internal clients
• Identifying delinquent accounts requiring external collection efforts

Skills:

Accounts receivable, Collection, Customer service

Top Skills Details:

Accounts receivable, Collection, Customer service

Additional Skills & Qualifications:

MUST HAVE:

- 2+ years of Collections experience (can be B2B or B2C)

- Microsoft Excel experience (basic formulas)

- High School Diploma

- ERP software experience (mid-to-large erp software)

NICE HAVE:

- SAP experience

- Customer Service experience

Experience Level:

Entry Level