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Patient Registration Associate - $15/hr



Posting ID: JP-002179879

Full Time
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Seeking a Patient Registration associate for large Healthcare Company in Indianapolis, IN!

- Responsible for the delivery of patient facing services

- Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner

- Interviews patient/patient representative to confirm demographic, financial and clinical information

- Performs insurance eligibility verification for specific services

- Maintains customer focus during phone conversations

- Greets patients and business partners with professionalism and courteousness

- Facilitates copay collection conversations with patients

- Ensures complete and accurate demographic collection in a timely manner

Systems used: Utilizes automated insurance verification systems, Cerner, fax machine, and phone calls to complete insurance verification and obtain complete and accurate benefit information.

Skills: customer service oriented, customer service, data entry

Additional Skills & Qualifications:

Must Haves:

- 2+ years of customer service

- Adaptable (for example; open to working different registration departments which they could be asked to do in some situations)

- Attention to detail with data entry

- Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis

- Ability to think quickly and react professionally

- Empathy skills

Experience Level:

Intermediate Level

Contact Information

Recruiter: Natalie Sajdyk

Phone: +13175676676


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