Senior Desktop Support Analyst - Des Moines, Iowa | CareerCircle
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Senior Desktop Support Analyst



Posting ID: JP-002661681

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Des Moines, Iowa
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Minimum of 1 year for all Skill Set Requirements and Capabilities as a Desktop Technician
Must have experience with Windows 10 install/build
Working knowledge and ability to troubleshoot basic Windows 10 issues
Ability to troubleshoot and resolve basic hardware issues
Basic knowledge of Ethernet topology, TCP/IP protocol, and Microsoft products
Excellent written and communication skills
Must have excellent customer service skills and be able to follow predefined standards and procedures
Attention to detail and completion of assigned tasks in a quick-paced environment is required
Previous experience working with ITSM Special Requirements
Work may include hardware moves, add or changes of hardware for the end-user community as part of the refresh
Refresh support may consist of imaging PCs, installing software, and/or staging equipment for deploy

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072


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