Sales Support Administrator

Description:

Support 3 Account Managers with customer needs. May also assist other account managers based on work volumes.

Enter customer orders and quotes into the computer system and process Return Authorizations.

Research and follow up on customer orders. Must be comfortable making occasional phone calls to supplier partners, corporate office teams, and occasional customers for back office support.

Must obtain Proof of Deliveries from customers and assure open order reports are current.

Will work extensively in Microsoft Excel for order entry and reporting purposes. Must come in with experience in this.

Will assist in general clerical work such as email/phone correspondence and filling.

Research on products that are not current in the sales portfolio.

Enter, process, and maintain Quality event records.

Will follow up with customers regarding Accounts Receivable when needed.

Looking for someone with a positive attitude and that is a self starter! They will work independently and on a team and must demonstrate this ability.

Attention to detail will be huge in this position! Make sure they are locked down on quality!

Need candidates that have strong communication skills! Ability to pick up the phone and not just email

Looking for candidates that like a challenge, are able to dig into problems and figure them out, and is a self starter!

This role has growth opportunity to move into an Account Manager role and is a great stepping stone into the company. Gives new hires the chance to learn about the logistics of the company and is a great stepping stone!

Skills:

clerical support, administrative support, data entry, sales support, order entry, order processing, proof of delivery, microsoft excel, customer service, Sales

Experience Level:

Entry Level