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Entry Level Customer Service

Aerotek

06/25/2021

Posting ID: JP-002179096

Full Time
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Description:

*LOOKING FOR CANDIDATE IN EASTERN IOWA TO WORK REMOTE*

Take an average of about 100 plus calls per day from insurance companies

Abiding by a script to receive and verify information with insurance reps

Will verify the vin number of vehicle, ID number, and Insurance Company they are speaking to

Will complete data entry for the vehicle damages

Will also conduct the same process from about 7 emails and faxes per day

Will be working on a computer going to various screens inputting data given by the insurance company to find the final total of the car

Customer service is the number one priority, all calls are business to business calls no selling or having to deal with angry customers

There is a conversion matrix that processes what the values would be and about 20% of calls do not give an instant value which is when they go to the Valuators


Skills:

customer service, data entry, Call Center Support, retail, restaurant, hospitality


Additional Skills & Qualifications:

MUST HAVES:

Needs working internet since they are working from home- WILL NEED WEBCAM TO COMPLETE VIRTUAL INTERVIEW

1 year of customer service experience (open to retail, call center, restaurant, etc.)

High School Diploma or GED


Contact Information

Recruiter: Madison Hawtrey

Phone: +13197203459

Email: mhawtrey@astoncarter.com

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