Post Issue Processing Representative - West Des Moines, Iowa | CareerCircle
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Post Issue Processing Representative

Aston Carter

02/22/2022

Posting ID: JP-002664596

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West Des Moines, Iowa
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Description:

Will be 100% onsite but coach candidates on being open to returning to remote work if COVID cases increase. Daily Duties: Processes transactions which may include address changes, beneficiary changes, withdrawals, surrenders, etc. Provides information or explanations of our products, along with terms and conditions of our policies Ensures and documents the appropriate response to each question, which can range from the simple to moderately complex Formulates correspondence with customers through both verbal and written methods Takes initiative to be a solution seeker Looking for candidates that are dependable and reliable! Also looking for someone that wants a long term career and to get hired on direct. Best type of candidate would have analytical skills - ability to understand new concepts and run with it, research new things on their own, problem solve - and strong technology experience where they can multi task and use multiple systems at once.

Skills:

Customer service, administrative, data entry

Top Skills Details:

Customer service,administrative,data entry

Additional Skills & Qualifications:

Customer service experience - 1-3 years High school diploma or GED required Basic ability to navigate multiple computer systems with minimal assistance required PREFER: College degree preferred Annuities experience

Experience Level:

Expert Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Samantha Gromoll

Phone: +14806653610

Email: sgromell@astoncarter.com

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