Desktop Support Technician - Frankfort
Posting ID: JP-002659433
TEKsystems, in support of COT Western Field Services, is looking to fill a Desktop Support position at the Mayo Underwood Building in Frankfort, KY to replace a full time staff person who took a state position. This position will be an onsite role, working directly with customers, as required. We are looking for a very knowledgeable, experienced tech with excellent customer service skills. The candidate needs to be experienced in desktop support: installation, troubleshooting, and repair/replace, in a primarily windows based environment, with apple mobile product support experience a bonus. The candidate also needs to have basic network troubleshooting skills. This position will join a team of five other full time techs that support multiple state agencies housed within the Mayo Underwood Building and a few surrounding Frankfort locations.
windows, outlook, o365, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Customer service, Troubleshooting, Desktop, Office 365, Service desk, Ticketing system, Application support, Outlook, Install, O365, Win10, Mobile device, Dns, Hardware Repair, Printers, customer service oriented, Windows 10, Help desk, Active directory, Hardware, Technical support, Servicenow, Deployment, Imaging, Help desk support
Top Skills Details:
windows, outlook, o365, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot,Customer service,Troubleshooting,Desktop,Office 365,Service desk,Ticketing system,Application support,Outlook,Install,O365,Win10,Mobile device
Additional Skills & Qualifications:
Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Interpersonal and teamworking skills are extremely important. If they don't get the impression that the Tech will be customer focused, that person will not work out for very long.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072