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Intake Specialist

Aston Carter

Posted Thursday, July 13, 2023

Posting ID: JP-003901545

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Louisville, KY
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  • Verifies insurance eligibility and benefits of prospects/referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner.
  • Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email, etc.
  • Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days and patient responsibility to the agency.
  • Reviews and replies to branch locations urgent requests
  • Obtains all authorization needed from payer for services ordered or requested
  • Documents specific details related to the authorization including effective and end dates
  • Serves as a liaison between the branch location and the payer on a regular basis.
  • Manages work assignment to ensure all tasks and coordination notes are completed.

Additional Skills & Qualifications:

Candidates MUST be available to work from 8:00am - 5pm daily. They must also have the flexibility to work a 10am -6:30pm schedule 1-2 days per week depending on staffing.

The month of January is a BLACKOUT month - no time off requests will be accepted. Please make sure candidates are aware of this.

  • High school diploma required
  • Former revenue cycle experience is preferred; not required
  • EPIC experience is preferred; not required (translates well to their HomeCare/HomeBase system)
  • Excellent oral and written communication skills
  • Excellent organizational and analytical skills
  • Must be a independent and critical thinker

Contact Information

Recruiter: Siara Coad

Phone: (901) 462-2122


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
customer service
data entry
excel data entry
insurance follow up
insurance verification
medical billing
patient registration
health care
prior authorization