Desktop Support Technician-Owensboro

Job Title: IT Technician

Total Positions: 1

Duration: 2 Year(s)

Job Description: Our team is looking to add Computer Installers to the Field Services team. We are looking for qualified candidates to install computers. Candidates must possess and maintain a driver’s license. The candidates must be well-versed in computer systems and be able to set up hardware, install and configure software and drivers, be organized, be able to multitask, and possess excellent customer service skills. Initially, the candidates will be installing computers in various locations and surrounding counties.

Top Skills Details:

1. Enterprise hardware deployment experience and support experience - Strong customer service skills are required and will be an emphasis at all times.
2. Windows 10/11 and Office 365 Troubleshooting and support skills.
3. HW/SW troubleshooting and break/fix skills - Need to be an outside the box thinker who has great problem resolution skills and is always seeking to learn and improve.

Additional Information: Able to work 8 hours a day between 7:30 am- 5:30 pm, just have to work out schedule with Supervisor. This team is very collaborative and will offer candidates a chance to really grow and polish their skills. Willing to give someone with a helpdesk experience a chance as long as they prove to have the technical aptitude necessary as well as strong interpersonal skills.

Experience Level: Intermediate Level

Work Environment: Office locations throughout the region. Company vehicles are available for any work related travel requirements.

Additional Skills & Qualifications: Customer service attitude, excellent communication, team player, and someone that is willing to ask for help and work with teammates when needed. Also, it’s important to be on time and not have absenteeism issues. Candidates with IT schooling and/or certifications will be considered as long as interpersonal skills are strong.

Business Challenge: Adding these Technicians will allow the team to accomplish mission critical projects and to continue providing the best customer service to employees which allows the organization to provide critical operations and services for all citizens of the region.

Eligibility requirements apply to some benefits and may

depend on your job classification and length of employment. Benefits are

subject to change and may be subject to specific elections, plan, or program

terms. If eligible, the benefits available for this temporary role may include

the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax

contributions available

Life Insurance (Voluntary Life & AD&D for the

employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)