Customer Service Representative
Waste Connections, Inc.
Posted Wednesday, September 4, 2024
Posting ID: WCGWCUUSR79836EXTERNALENUS
Alexandria, LA
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We are looking for a Customer Service Representative to join the team at our Hauling site in Alexandria, LA.
- The schedule is Monday - Thursday 8:00 a.m.-5:00 p.m., and Friday 8:00 a.m. -4:00 p.m.
- Pay Range: $17-18/hr. depending on experience.
- On top of competitive pay, we offer excellent benefits, 401k match $1 per $1, vacation, and year-round work.
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
- Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
- 2- years of Customer Service experience in a high call volume atmosphere
- Experience with MS Word, Excel, and Email preferred . Typing and 10-key skills are required
- Excellent organization and communication skills
- Ability to analyze and solve problems. Gather data, compile information, and prepare reports
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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