Posting ID: JP-002543537
JD: Answering phones and helping to schedule customers, or assist them with other inquiries. You will be on the phone directly with customers and prospects approximately 25% of your day(s). In addition to direct phone duties, other dispatching and logistical needs must be attended to, including but not limited to: 1. Monitoring and following up on the progress of our field technicians in completing their schedule work. 2. Data entry including notations and verification of timekeeping for field technicians 3. Utilization of emails, text messages and other communicative tools to help efficiently route manpower and other resources throughout the days. 4. Inquiring with responsible parties to fully resolve and complete open tickets in our dispatching software, including documenting the resolution in job notes. 5. Some outbound customer phone calls in limited situations. This will typically be following up on permits and inspections, but can be related to rescheduling services for customers.
dispatch, administrative, admin support, Data entry, data administrative, ERP, SAP, Excel
Top Skills Details:
dispatch,administrative,admin support,Data entry,data administrative
Additional Skills & Qualifications:
Dispatching Administrative experience Excel data reporting Assisting with DOT and transportation compliance tracking
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email email@example.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Recruiter: Kayla Davis
Phone: (410) 567-8028