IT Support Technician
Posting ID: JP-002660460
This role resolves issues with computer hardware and software, provides end user training and education, builds, and rebuilds computers, and assists with overall operation of internal end user facing technology. Employees in this role create and manage access to networks, systems, and applications by creating or removing end user accounts, rights, and permissions. Help Desk Technicians work closely with other IT department personnel and technology owners to assist with tasks that require specific knowledge or expertise. Help Desk Technicians balance creative and technical problem solving, customer service, teamwork and collaboration to ensure that personnel throughout the organization can access and utilize resources they need to perform their jobs.
Desktop, Help desk, Windows 10, Troubleshooting, Customer service, Active directory, Support, Windows, Hardware, Imaging, Phone support, Ticketing system
Additional Skills & Qualifications:
This resource will be the main POC for the location they will be supporting.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072