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Senior Care Coordinator
Posted Monday, July 10, 2023
Posting ID: JP-003894014
Fully remote Reimbursement Specialists. MUST HAVE 4-5 years of reimbursement experience to be considered!
Under the general direction of the Operations Leadership, the Care Educator will serve as the primary point of contact with the HCP, Patient, and client’s field reimbursement team leaders. The Care Educator will use effective listening and communication skills to support patients, prescribers, and all clinic staff via phone and other support channels (email, SMS, etc.) to provide exquisite service and support. The Care Educator will be responsible for speaking with providers and patients about Reimbursement Services including but not limited to Benefit Verifications, Prior Authorization, Appeals, Financial Support Services including but not limited to PAP, Copay support, independent foundation assistance, Adherence support, as well all other program services.
- 5 + years’ experience with specialty providers in support of reimbursement and/or reimbursement hubs or 5+ years’ experience with clinical and practice management.
- Prior experience as a COA – certified ophthalmic assistant, COT – certified ophthalmic technician, or COMT – certified ophthalmic medical technician is given preference.
- Advanced degree or relevant Practice Management experience preferred.
- Must be available M-F between 8am-8pm EST