Principal Design Strategist - Remote | CareerCircle
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Principal Design Strategist

TEKsystems

02/22/2022

Posting ID: JP-002663997

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Remote
Full Time
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Top Skills

1) Previous experience designing and leading qualitative research, including identifying appropriate research methodologies, facilitating workshops with internal and external stakeholders, and conducting interview

- design thinking experience and history of facilitating workshops (design thinking)

2) Synthesize research to uncover and articulate insights and identify systems-level patterns and frameworks; must be able to tie these insights to their strategic implications for the business

- Communicate and tell stories; make research findings impactful through a variety of formats (visual artifacts, decks, stories, videos, experiences, exhibits)

- Effectively use collaborative whiteboarding spaces (FINRA uses Miro) to work through projects with others - spend about 90% of day here

3) MBA or related degree is highly preferred, minimum of 4 years of related experience

-An appetite for experimentation, learning, and iteration with a data-centric approach to testing ideas

-A passion for transforming mission-driven organizations and improving employees’ lives through design + innovation

Job Description

The Design Thinking & Innovation Team is part of an interdisciplinary group of specialists who have a mandate to serve as thought leaders for the way that FINRA’s Member Supervision practice leverages data, technology, and business operations to fulfill the organization’s mission. As a Design Strategist, you will leverage elements of human-centered design/design thinking, business strategy, and visual design to uncover insights, identify opportunities, and construct high-value solutions for our colleagues and the members that FINRA serves.

The Principal Design Strategist will lead cross-functional teams through the process of researching, designing, and testing innovative ideas to create business solutions that drive operational excellence and deliver exceptional experiences. Under general direction from the Director and with support from members of the team, this individual will play a key role in guiding stakeholders through the design process, including scoping and framing projects, determining appropriate qualitative and quantitative research methodologies to employ, facilitating workshops and interviews, deriving key insights from research and translating them into compelling visual artifacts, ideation facilitation, and prototype development and testing. This individual is also expected to work with a high degree of autonomy, quickly identifying topics of strategic importance and re-prioritizing efforts around these topics, in line with agile project management frameworks. Projects span business process and service design, technology product and application design, data visualization and dashboard/BI design, and customer and employee experience design.

Essential Job Functions:

• Design and lead qualitative research, including identifying appropriate research methodologies, facilitating workshops with internal and external stakeholders, conducting interviews, and doing desk research

• Conduct quantitative research, including creating and analyzing surveys and fluently exploring and analyzing available business data, to impact solution design

• Synthesize research to uncover and articulate insights and identify systems-level patterns and frameworks; must be able to tie these insights to their strategic implications for the business

• Communicate and tell stories; make research findings impactful through a variety of formats (visual artifacts, decks, stories, videos, experiences, exhibits)

• Effectively use collaborative whiteboarding spaces (Miro) to work through projects with others

• Lead business partners and their stakeholders through brainstorming and ideation exercises to stimulate new thinking around old problems, leveraging insights from the design research process

• Lead early prototyping efforts to test and validate key assumptions in solutions development

• Communicate fluidly and effectively with both executives and front-line staff, often in the same meeting, striking a balance in tone and content to service multiple audiences

Other Responsibilities:

• Contribute to the design thinking community of practice as a means to inspire an innovative mindset across the organization

• Create and conduct design thinking trainings and capacity building sessions, as needed

• Collaborate with other stakeholders and leverage design outputs to define key performance indicators and relevant success metrics for innovation initiatives

Education & Experience Requirements:

• Bachelor’s degree in a relevant field, advanced degree and/or relevant industry certification(s) in business or design related fields highly preferred

• Minimum of 4 years of related experience

• Experience in workshop facilitation

• Experience developing wireframes and visual prototypes desirable

• Experience with Agile development processes and methodologies preferred

• Thrives at the forefront of design, data and technology

• An appetite for experimentation, learning, and iteration with a data-centric approach to testing ideas

• Strong analytical, critical thinking and decision-making skills

• Strong influencing and negotiation skills with the ability to be a thought partner/ coach to internal clients and team members

• Excellent communication skills (verbal, written, presentation) particularly the ability to synthesize complex issues/scenarios into easy-to-understand concepts through "storytelling"

• Working knowledge of data visualization tools (i.e. Tableau, Power BI, etc.) preferred

• Ability to work flexibly and efficiently; high comfort level with working in a self-directed culture and navigating ambiguity

• Ability to work well as both an individual contributor and in highly collaborative environments

• A passion for transforming mission-driven organizations and improving employees’ lives through design + innovation

Employee Value Proposition (EVP)

Highly visible and critical role with a noble mission to protect the financial markets. FINRA is the leader in the regulatory industry responsible for servicing the brokerage industry and now the mortgage industry. They are known to have some of the best IT talent in the DC Metro area. In fact many people at FINRA go on to work at Google, Apple, Facebook, Amazon, etc. In 2021 they were ranked the #1 best Mid-size place to work in IT by InsiderPro and Computerworld: https://www.idginsiderpro.com/article/3623739/best-places-to-work-in-it-2021.html?page=2#toc-1

Consultants and FTEs have the ability to constantly learn new technologies and are challenged to grow into other parts of the organization. They can do this through one of FINRA’s hackathons/createathons or through one of their trainings with top technology firms like Amazon or Cloudera. They have a large technology organization focused on building applications that serve their member firms and the financial markets which operate in the US. Their mission is to protect investors and in 2020 they hit their all time high of processing 480 Billion stock market transactions in a single day. The technology organization is set up as a series of small Agile teams comprised of very talented professionals working on the latest technologies across AWS/Cloud, Angular, Machine Learning, Big Data, AI, Security etc. These Agile teams allow for all members to be part of the design and development process and in position to share ideas, add value to their team and innovate within the organization. TEK has placed more than 25% of their IT org and are their #1 partner vendor.

Work Environment

100% remote

Business Drivers/Customer Impact

The Design Thinking & Innovation Team is part of an interdisciplinary group of specialists who have a mandate to serve as thought leaders for the way that FINRA’s Member Supervision practice leverages data, technology, and business operations to fulfill the organization’s mission

Why is the position open(provide details)

To protect the mission the financial markets and improve the lives of the people around us.

Job Description

Our client needs a design strategist to join their Design Thinking + Innovation team. As a Design Strategist, you will leverage elements of human-centered design/design thinking, business strategy, and visual design to uncover insights, identify opportunities, and construct high-value solutions.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072

Email: jchambers@careercircle.com

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