Medical Receptionist

Description:

• Greet and check-in patients upon arrival, verify demographic and insurance information, and enter information into electronic medical records (EMR) system

• Schedule appointments for patients, both in-person and over the phone, and follow up on missed appointments

• Verify insurance coverage and collect co-payments or outstanding balances from patients

• Maintain and update patient records, ensuring accuracy and completeness

• Coordinate with medical staff to ensure patient needs are met and appointments are scheduled in a timely manner

• Respond to patient inquiries and concerns, escalating issues to appropriate staff members when necessary

• Ensure compliance with all HIPAA regulations and patient confidentiality guidelines

• Other administrative duties as assigned by management

Skills:

Front desk, check in, Patient registration, check out, Insurance verification, Clerical, Administrative support

Additional Skills & Qualifications:

HS Diploma

Any EMR experience

Experience Level:

Entry Level