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Desktop Support Technician

TEKsystems

06/04/2021

Posting ID: JP-002161509

Full Time
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6 Month contract to hire

Description:

Provide local client IT support when tier-1 support cannot fill a request or resolve an issue remotely. Install hardware, perform hardware refreshes, and manage break-fix of hardware. Perform system administration at the site level as needed. Support multiple sites - (North Falmouth, MA) and (Marion, MA).

Receives detailed instructions on new tasks and/or projects, little to no guidance on routine , varied situations that are normally encountered. Contributions generally require high attention to detail and may have minor impact on the organization.

Skills:

Windows 10, Desktop, Support, Active directory, Windows 7, Troubleshooting, Hardware, Customer service, Help desk, Technical support, Windows, Exchange, Office 365, Sccm, Phone support, Deployment, O365, Ticketing system, Printer support, Outlook, Imaging

Top Skills Details:

Windows 10,Desktop,Support,Active directory, Windows 7,Troubleshooting,Hardware,Customer service, Help desk, Technical support, Windows, Exchange, Office 365,Sccm,Phone support,Deployment,O365,Ticketing system, Printer support, Outlook, Imaging

Additional Skills & Qualifications:

Essential Duties and Responsibilities include the following. Other duties may be assigned. Respond to, evaluate, and prioritize all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively. Research and utilize

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Andrew Vellucci

Phone: +15087663177

Email: avellucci@teksystems.com

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