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Customer Service Representative



Posting ID: JP-002180742

Full Time
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Customer Service Representative

Woburn, MA

Leading provider of home healthcare equipment is looking for new team member. Come join the team of an organization that offers a comprehensive range of products and services for in-home care and delivery of respiratory therapy. Top candidates are driven, energetic, and have a true passion for customer / patient support!

This is a great foot in the door opportunity for anyone looking to start a career within the Healthcare field! Full time hours on a consistent Monday - Friday, 8:00 AM - 5:00 PM schedule.


  • High school diploma or equivalent
  • At least 2+ years of prior customer service or call center experience
  • Strong written and verbal communication skills
  • Ability to pick up new computer systems quickly and effectively
  • Strong data entry skills and ability to accurately document patient information

Job Description:

  • Answer incoming patient and referral source calls received at the local branch related to new orders, and ongoing patient services
  • Review incoming faxed orders and determine action to be taken
  • Collaborate with back-office qualification teams to facilitate timely processing of orders
  • Partners with Sales team to obtain complete and accurate documentation based on payor and other regulatory requirements.
  • Collect payment and billing information as needed.

If this sounds like you, don't miss an opportunity to be considered for this exciting role! Interviews will be starting as soon as this week. If interested in this opportunity apply below or reach out directly to Katherine at 781-356-6915

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Katherine Piepenbrink

Phone: (781) 356-6915


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