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Telephony IT Project Coordinator



Posting ID: JP-002147347

Full Time
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The Telephony Fulfillment team is looking to add a Project Coordinator/Business Analyst to their team. This position is open due to the growth in demand for telephony fulfilment services for locations in SE Michigan. This is the service that provides all physical phones and phone numbers for the entire user base globally for the company.. As you can imagine, their service is morphing and improving due to the COVID pandemic and changes within the work place. With going to a hoteling-style work place once they return to on-site work, having a standalone desk phone will not be necessary so the company is moving towards using web-ex teams softphones. Candidates will be responsible for decommissioning, refreshing and fulfilling all telephony needs as well as the tracking on inventory, invoices and materials in and out of the buildings as well as to and from the providers (AKA Cisco) . They will need to do and be a part of the planning/implementation and Project Management stemming from campus transformation initiatives and how those evolve and change with the current climates.

This position is required to be ON-SITE 5 days/week at least until Oct 2021 to support the decommissioning efforts. This team is considered “essential workers” because they are collecting IPTEL phones from each building, scanning, submitting tickets to remove the phones from call manager.


excel macros, excel pivot tables, voip, sip, project documentation, project coordination, agile

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information

Recruiter: Jean Chambers

Phone: (410) 579-3072


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