IT Helpdesk Technician (CompTIA Certified)
Posting ID: JP-002191728
all CompTIA Certified Candidates!
Client is looking for multiple, qualified candidates to support the Enterprise
Level 1 Helpdesk. Ideal candidates
will have experience with customer End-user support and working experience of
general helpdesk responsibilities.
Candidates will also need pass an interim clearance check through our company
while onsite in the position (We can onboard someone into the job while the
clearance process is running).
*Please read the details of the
position below and apply for an in-person interview*
*Please apply if you’re
interested at all in this position as we may have other IT opportunities that
may fit what you’re looking for*
*Candidates can interview to work
at the Lansing or Grand Rapids location*
*There is a high likelihood that
these positions could turn into work from home positions after a full paid
training period onsite*
· Candidates will require One of the Three
Below CompTIA certifications to Interview for the position:
· CompTIA A+
· CompTIA Security+
can interview for the role if they have passed the A+: 1001 and plan/or
have scheduled to take the 1002
will also need pass an interim clearance check through our company
Desk Phone support / VPN
Windows 7, Windows 10 OS
Directory (user management)
Office Suite (MS Word, Excel, PowerPoint, Outlook)
within ticketing systems
requests to the helpdesk and provides remote support and onsite support for
adding and changing of software configurations
support for workstations, tablets, laptops, and phones
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recruiter: Jean Chambers
Phone: (410) 579-3072