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Customer Service Representative
Posted Thursday, July 13, 2023
Posting ID: JP-003902065
*Aston Carter has Customer Service Opportunities in Grand Rapids, MI*
- Training onsite for the first 4 weeks.
- Training schedule 8:30-5 p.m.
- Remote after training!
- Growth Opportunities!
- Weekly Pay!
- Will handle inbound calls (60% of work day) and process claims (40%).
- This person will be responsible for handling inbound calls from customers with common questions about the status of a claim.
- Provide the highest level of customer service.
- The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
- Problem solving and problem resolutions skills are required, as well as the ability to handle all calls in a professional manner.
- 1+ year of customer service experience (call center experience is preferred).
- Efficient in using a windows PC computer and navigating software systems.
- Home office space.
- Internet connection.
The Aston Carter recruiting team will reach out to discuss next steps in 10 business days.