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Customer Service Representative

Aston Carter

Posted Thursday, July 13, 2023

Posting ID: JP-003902065

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Grand Rapids, MI
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*Aston Carter has Customer Service Opportunities in Grand Rapids, MI*

  • Training onsite for the first 4 weeks.
  • Training schedule 8:30-5 p.m.


  • Remote after training!
  • Growth Opportunities!
  • Weekly Pay!


  • Will handle inbound calls (60% of work day) and process claims (40%).
  • This person will be responsible for handling inbound calls from customers with common questions about the status of a claim.
  • Provide the highest level of customer service.
  • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
  • Problem solving and problem resolutions skills are required, as well as the ability to handle all calls in a professional manner.


  • 1+ year of customer service experience (call center experience is preferred).
  • Efficient in using a windows PC computer and navigating software systems.
  • Home office space.
  • Internet connection.

 Next Steps:

The Aston Carter recruiting team will reach out to discuss next steps in 10 business days.


Contact Information


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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call center
claims processing
customer service
data entry
inbound call
microsoft office