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Office Support Specialist



Posting ID: JP-002180469

Full Time
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Office Support Specialist


Monday through Friday, 8:30am-5:30pm

**Remote position but must be local to the Midland, MI area as this will eventually go back onsite"




* Review wire request forms received from branches/departments for completeness and proper approval.

* Perform various security related functions such as funds verification, PIN verifications and callback confirmations to validate the authenticity of outgoing wire transfers.

* Create Fedwire payments by inputting the data into eWire (ASP Wire Transfer Processing Service).

* Review, verify, validate and execute the wire transfer requests.

* Complete daily balancing and end of day procedures.


* Review and verify the OFAC List to check the originators of incoming wires & the beneficiaries for outgoing wires.

* Basic understanding of US Patriot Act and OFAC guidelines

* Ensure that all payments are processed in accordance with the established policies and procedures.

* Participate in all required training sessions for compliance.

Problem Resolution

* Assist with resolving any wire transfer system issues.

* Assist in research of customer wire inquiries and wire validation errors.

Additional Skills & Qualifications:

Must haves:

Office experience

Customer service

Microsoft Word / Excel

Nice to haves:

Banking or Credit Union exp.

Contact Information

Recruiter: Kyle Yankee

Phone: +18103416737


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